ABC Real Stone Cleaning is a service that provides unequaled detailed natural stone cleaning as well as all tile and grout surfaces. We achieve superior results without resorting to using harmful chemicals!
As we enter our 3rd decade of business, its a good time to reflect on our successes, and yes, to learm from the mistakes as well. One of the first axioms we learned was how much business we could earn simply by being PUNCTUAL! Arriving on time for an appointment (or calling if delayed) still goes a long way towards creating good will. Additionally, because this is a family owned business, our customers know they are speaking with the people RESPONSIBLE for the results.
Over the years it has become very common for us to perform a secondary job at someone's house which is totally unrelated to our initial work. We are always pleased to see our return clients. We had a recent example of this in Summerlin:
In this instance, it was a repeat visit to clients who have us out for natural stone cleaning in their bathrooms (travertine) as well as detail cleaning the tile floor in the kitchen (ceramic). They also had been in the process of getting written estimates for a major re-landscaping of their backyard, including a large bar with built in BBQ. They had assumed (and were told by more than one contractor) that the existing patio would have to be demolished.
When we first checked it out, it was easy to see how they all had arrived at that conclusion. This old stone patio was pretty beat! There was hardcore alkaline buildup from plant overwatering plus many years of dirt, grime and general weatherization. In addition, the grout was missing in a few areas (leading to some stubbed toes) and, did I mention the efflorescense (efflorescense is that white crystalline or powdery, often fluffy/fuzzy deposit on the surface of masonry materials like concrete, brick, clay tile, etc)? Most corners and many edges had the residual white powder from salt deposits leaching through the stone.
All in all, plenty of issues indeed; but something made me see the situation differently. Our customers had no idea that our tile cleaning business includes exterior stone cleaning.
Upon closer inspection we could see it was flagstone. Maybe, we could make that natural rust color in some of the stones "jump out". We stripped, cleaned and sealed a sample area of two stones. The results were DRAMATIC! We returned at a later date to completely restore their patio, which became a beautiful focal point of their "new" backyard. The best part for our client was not spending $28,000 to tear out and replace something that can still look great! They ended up budgeting in other ammenities that otherwise were counted out. Imagine what you could do with an extra $28,000.00 in an outdoor entertaining environment?
As always, we approach each job individually with the hope we can exceed your expectations. Proper tile and grout cleaning can often save you the major expense of replacement (as was the case here) be it flagstone, granite, marble, travertine or even limestone. Moreover, routine maintenance will obviously extend the results as well.
Please feel free to contact us with any tile and grout cleaning questions you may have. We can be reached at (702) 292-4335, or via e-mail at firstname.lastname@example.org.